Support

Support for your client delivery workflow

Get help with payments, portals, deliveries, approvals, or account issues.

Issues with payment provider setup, client payments, invoice generation, or payment unlocks.

Questions about portal branding, file previews, delivery page customization, or sharing links.

Help with creating deliveries, uploading files, managing revisions, or setting up approvals.

Client download issues, file unlock problems, watermark previews, or access permissions.

Submit a support request

support@getpayloxa.com

We typically respond within 48–72 business hours.

Support available for connected payment accounts.