Acceptable Use Policy
Last updated: May 2026
1. Introduction
Payloxa operates as a workflow, delivery, invoicing, and client collaboration infrastructure platform designed for creative freelancers and professional client workflows.
This Acceptable Use Policy explains the rules, restrictions, and operational standards required for use of the Payloxa platform and related infrastructure services.
2. Authorized Platform Usage
Payloxa may only be used for lawful, professional, and authorized workflow activities.
Users may use the platform to:
- manage client delivery workflows
- share project files and assets
- coordinate revisions and approvals
- distribute invoices and delivery materials
- operate legitimate freelance and client collaboration workflows
3. Prohibited Activities
Users may not use the platform for activities involving:
- fraud or deceptive conduct
- phishing or credential theft
- malware, ransomware, viruses, or malicious code
- spam distribution or abusive automation
- unauthorized system access attempts
- illegal file distribution
- copyright infringement
- impersonation or identity misuse
- deceptive delivery portals
- payment abuse or chargeback fraud
- platform exploitation or infrastructure abuse
- unlawful, harmful, abusive, or misleading activity
4. Uploads, Files & Content Responsibility
Users remain fully responsible for all uploaded files, external links, delivery materials, communications, and distributed content.
Users may only upload or distribute materials for which they possess the necessary ownership rights, permissions, licenses, or authorization.
The upload, storage, sharing, or distribution of illegal, infringing, malicious, harmful, or unauthorized content is prohibited.
5. Security & Infrastructure Protection
Users may not attempt to:
- disrupt platform stability
- interfere with infrastructure operations
- bypass platform limitations or security systems
- abuse storage or delivery systems
- exploit workflows or technical systems
- access unauthorized platform resources
- interfere with other user accounts or operations
6. Payment & Billing Abuse
Users may not engage in:
- fraudulent payment activity
- unauthorized transaction behavior
- deceptive billing conduct
- chargeback abuse
- subscription exploitation
- payment manipulation
Payloxa reserves the right to restrict or terminate platform access in situations involving payment abuse or fraudulent activity.
7. Client Portal & Delivery Misuse
Client delivery portals and workflow systems may not be used for:
- misleading activity
- impersonation
- phishing attempts
- fraudulent file distribution
- unauthorized data collection
- harmful external redirection
- deceptive communication practices
8. Third-Party Services & Infrastructure
Payloxa may rely on third-party providers for infrastructure, authentication, payment processing, analytics, hosting, operational monitoring, and related services.
Users may not misuse, interfere with, or attempt to compromise connected infrastructure systems or operational services.
9. Enforcement & Platform Restrictions
Payloxa reserves the right to:
- suspend or terminate accounts
- restrict platform functionality
- remove files or content
- disable workflows or deliveries
- limit infrastructure access
- investigate operational misuse
- take appropriate enforcement action
where reasonably necessary to protect platform operations, users, infrastructure, or legal compliance.
10. Reporting & Operational Cooperation
Payloxa may review reports involving:
- abuse
- fraud
- illegal activity
- security threats
- infrastructure misuse
- copyright complaints
- operational risks
Where necessary, Payloxa may cooperate with applicable infrastructure providers, payment processors, or legal authorities.
11. Policy Updates
Payloxa may update this Acceptable Use Policy from time to time to reflect operational, legal, infrastructure, security, or platform changes.
12. Contact Information
For questions regarding this Acceptable Use Policy, please contact:
support@getpayloxa.com